Finnair: Half of Our Customers Planning Leisure Trips by Air, Flights within Europe First Choice

As Finnair prepares to ramp ups it operations, with focus on continuing to connect Europe and Asia, the airline asked its customers how they feel about traveling by air again.

Over 3 000 Finnair Plus Loyalty program customers responded to Finnair's customer survey, including all tier levels. Half of the respondents were already thinking about leisure trips by air, and almost nine out of ten customers surveyed by Finnair said they expected to fly at least once within the next year.

"We expect air travel to start gradually recovering from July onwards, and our customer survey supports this - customers are clearly looking forward to future travels", says Ole Orvér, Finnair Chief Commercial Officer. "We start operating to some 40 European and Asian destinations in July and will gradually increase frequencies and routes as demand recovers."

50% of customers planning leisure trips by air

According to the survey, half of the respondents were eager to travel by air for leisure, while 36% had a neutral attitude towards air travel for leisure. Almost 90% of customers expect to fly at least once over the next 12 months.

Travel restrictions were - quite naturally - the largest concern for travel: 77 % mentioned removing travel restrictions to be a prerequisite for their air travel. Many European countries are easing or removing travel restrictions during the summer.

People are already planning both leisure and business trips: 61% of the respondents planned to take leisure trip to a European destination, while 45% planned to travel within Europe for business. Germany and Spain were named most often as the destinations for the next trip. Asia was named as leisure destination by over one fifth of the...