Insults, Leaks and Fraud: Digital Violations Thrive amid Pandemic

States rarely addressed the abuses arising from these violations, and in 45 cases, the perpetrators were not identified, while 139 of the total of 163 cases were not resolved.

Eight cases were the result of pressure related to the publication of information, 12 were linked to insults and unfounded accusations and 11 were hate speech and discrimination.

Medical and personal data breaches featured in 18 cases, computer fraud was registered on 11 occasions, while the destruction and theft of data and programs happened in three cases.

Beyond the countries listed above, BIRN noticed an unprecedented rise of digital violations in Montenegro and Turkey, where there were arbitrary arrests and data breaches.

Hackers, data breaches and illegal processing

Infografic: BIRN

Leaked documents, fake websites and the publication of people's personal and health data have been commonplaces during the ongoing pandemic, but the scale and consequences of the breaches and of the illegal processing of data has yet to be established.

Speculation about the number and identity of COVID-19-infected people led to the mass exposure of personal and private data on social media and messaging platforms. In some cases, the leaks were small in terms of data, but had potentially serious consequences, particularly in situations in which patients' personal data was revealed.

The most serious cases were reported in Croatia, North Macedonia and Montenegro.

In March in Croatia, a message containing a list of infected patients was shared among people living on the island of Murter, mostly through messaging apps.

Illegal personal data processing and privacy breaches took place in North Macedonia as well. The country's Agency...