Curbside pickups no solution

According to the great majority of store owners, the "click-and-collect" option - allowing them to open during the lockdown by taking phone or online orders and with shoppers picking up their purchases outside the shop - won't make a huge impact on their turnover.

Traders believe nine out of 10 enterprises - especially small stores - don't have the infrastructure to make use of the click-and-collect option, which will be launched officially on Sunday; they have neither the website for customers to view their stock nor the space to implement the process.

Some market professionals tell Kathimerini losses can't be recovered through phone orders, while others say that, between them, e-commerce and the click-and-collect option will save them just 20% of the holiday turnover, with the bulk of takings going to the large stores that already have the necessary infrastructure...

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