Retailers struggling to adjust

The hybrid shopping models of click-and-collect and click-inside have started operating in major cities such as Athens, Piraeus, Patra and Halkida due to the new Covid-19 restrictions, with many problems reported and some major enterprises leaving it very late before deciding whether they would employ them or stay closed.

There has been so much concern about the feasibility of these models that two major retail groups, Athens-listed Jumbo and multinational Inditex, did a U-turn and chose to open their stores while using the click-inside system (shopping by appointment).

Over the weekend toy and homeware retailer Jumbo had announced it would employ neither the click-and-collect system nor the click-inside model in the so-called "red" areas, which include the capital. However, on Monday afternoon Jumbo reversed its decision and announced that its 26 stores in Attica,...

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