Lahim Balaj

A fast-changing digital world has proved challenging for telecommunications companies across the Western Balkans, but few have fared as badly as Kosovo's state-owned Telecom, where market changes have conspired with chronic mismanagement and stiff competition to bring the firm to the brink.

The union representing workers at Kosovo Telecom, formerly Post and Telecommunications of Kosovo, PTK, has warned of strikes if their salaries are cut - after Prime Minister Ramush Haradinaj said a pay cut of 20 per cent might be needed to save the company from bankruptcy.