Consumer behaviour

Stores eager for new system

The market is eager to see all brick-and-mortar stores reopen as early as possible, even if it is with the shopping by appointment system - dubbed "click inside" - that the government appears to be leaning towards at this stage. This may be the only way for retailers to contain massive turnover losses from the months-long lockdowns.

Bookshops, salons open as other stores start curtsied pickups

A bookstore prepares for Monday's opening with a limit of four customers per 100 square meters. Hair salons also open Monday. Visits to both can be done only by appointment. Also Monday, retail stores will inaugurate the click-and-collect system, which allows customers to physically pick up items they have bought online or by phone.

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