Quality management

Protocol for supporting Romanian hotel industry to practice responsible tourism signed

Bureau Veritas and the Romanian Hotel Industry Federation (FIHR) on Wednesday launched a health safety standard to support the hotel and restaurant industry to show compliance with best practices in preventing the spread of the novel coronavirus, informs a company statement sent to AGERPRES.

#Romania2019.eu/National CAF Correspondents from European Public Administration Network meet in Bucharest

National CAF Correspondents from the European Public Administration Network - EUPAN on Monday met at the Parliament Palace, the event being organised in the context in which Romania is currently holding the rotating presidency of the Council of the European Union.

Delight beyond satisfaction

Through his vast knowledge and experience, Noriaki Kano—a world-famous quality guru, distinguished professor at the University in Tokyo, lecturer, writer and consultant—has developed a customer satisfaction theory best known as the Kano model. His rudimentary classification differentiates between basic and advanced attributes relating to the concepts of quality as perceived by customers.

Bulgarian NRA to Carry Out Large-Scale Food Market Inspections

Bulgaria's National Revenue Agency and the Food Safety Agency will carry out large-scale inspections of food markets throughout the country.

Check-ups will be conducted until the end of the year, as the aim is to tighten control on the unauthorized import of fruits, vegetables and foods of animal origin, Darik news reports.

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