Google’s photo app still can’t find gorillas. And neither can Apple’s

A western lowland gorilla at the Bronx Zoo in New York on May 11. Google, whose Android software underpins most of the world's smartphones, has made the decision to turn off the ability to visually search for primates for fear of making an offensive mistake and labeling a person as an animal. And Apple, with technology that performed similarly to Google's in our test, appeared to disable the ability to look for monkeys and apes as well. [Desiree Rios/The New York Times]

When Google released its stand-alone Photos app in May 2015, people were wowed by what it could do: analyze images to label the people, places and things in them, an astounding consumer offering at the time. But a couple of months after the release, a software developer, Jacky Alciné, discovered that Google had labeled photos of him and a friend, who are both Black, as "gorillas," a term that is particularly offensive because it echoes centuries of racist tropes.

In the ensuing controversy, Google prevented its software from categorizing anything in Photos as gorillas, and it vowed to fix the problem. Eight years later, with significant advances in artificial intelligence, we tested whether Google had resolved the issue, and we looked at comparable tools from its competitors: Apple, Amazon and Microsoft.

There was one member of the primate family that Google and Apple...

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