E-Government

Bulgaria's Social Security Institute has United All its Electronic Services into Single Portal

The National Social Security Institute (NSSI) disclosed the rollout of a Single Portal for Electronic Services (SPES). This new portal consolidates various NSSI platforms and web applications aimed at managing administrative tasks related to social benefits, allowances, pensions, and claims, BTA reported.

Bulgaria to Introduce Electronic Receipts

Bulgaria is ushering in a new era of digitalization in its retail sector as merchants will soon have the option to issue electronic receipts for goods or services sold. This initiative, outlined in a draft of changes to the regulation of the Ministry of Finance on cash registers, aims to streamline transactions and enhance transparency in financial reporting.

Needless paperwork to be abolished

As part of the government's stated commitment to crack down on needless and time-consuming bureaucracy, the Digital Governance Ministry plans to gradually abolish the endless number of certificates required in the transactions between citizens and both the private and public sectors with the introduction of the relevant legislation in the coming months. 

Digital assistant for gov.gr

Citizens now have access to a digital assistant service that was launched on Tuesday, allowing them to search for information on almost any type of transaction with the state, through a voice or written command. This new application is based on artificial intelligence and is available through the gov.gr platform.

Tackling Bulgaria's Digital Literacy Gap: Minister's Urgent Call to Action

In a concerning revelation, E-Governance Minister Alexander Yolovsky highlighted that only 31% of Bulgarians possess basic digital literacy skills, trailing behind the average of 54%. Yolovsky, leading the Digital Decade Council, emphasized the urgency to propel rapid advancement in this sphere.

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